Returns & Exchange
100% 90 DAY SATISFACTION GUARANTEE
Amway offers high quality products that we know you'll love. In fact, we guarantee it.
Our products come with a 90 Day 100% Satisfaction Guarantee. If you are not satisfied with a product, we will refund or exchange your product. Simply return the unused portion of the product.
With Amway, you can try a product and see if you like it. Try our SA8 detergent and see how good the concentrated cleaning power is. Or discover a healthier you with our Nutriway range of vitamins and supplements.
Either way, you are protected with our 90 Day 100% Satisfaction Guarantee.
For further information on our Warranties and Guarantees, please visit here.
If you do need to return a product, it is simple and convenient to do.
Please follow the procedures below:
Returning a Product via Australia Post
- Call Amway on 1800 45 46 47 and advise them you wish to return a product
- Amway will email you a Returns or RMA Form (click here for an example) and a Mailing Label (click here for an example)
- Complete the Returns Form, keep a copy and put the original in the package
- Place the Mailing Label on the outside of the package
- Lodge the package at your nearest participating Australia Post Retail Outlet and keep the lodgement receipt
- Australia Post will then return the package to us - free of charge!
Returning a Product via your local Amway Business Centre
- Visit your local Amway Business Centre with the product and your original receipt
- Obtain from staff a Returns Form
- Complete the Returns Form and give it to staff with the product
- Your return will then be sent to our returns team for processing
For further information, please contact Amway on 1800 45 46 47.