What is Amway Connected Knowledge Centre?

It is your first self-help destination to search and find the answers to all your queries relating to Amway’s products, business initiatives, processes and general information.

All you need to do, is start typing up your question, and you’ll receive suggested answers to your question. It is the perfect way to have all your questions answered without the frustration of having to wait on a phone call or wait for someone to get back to you. The Knowledge Centre has a wealth of information that will keep you exploring!

If you can’t find the answer to your query, you can chat to an Amway live chat consultant who will answer your question, or if it is outside business hours, then you can leave a question on the site and we will get back to you within 24 hours on business days. 

The Amway Connected Knowledge Centre is a mobile friendly public site, accessible to anyone, which hosts a wealth of information about Amway in the form of easy-to-search Questions & Answers. You’ll be able to access it from anywhere, and it is available to you 24 hours of the day and 365 days of the year!

Why Amway Connected Knowledge Centre?

At Amway, we receive queries from IBOs, Customers and the general public currently through various channels, such as through our Amway Regional Contact Centre by phone, email and fax, through our Business Relations Team, through our Business Centres, through the State Sales Managers, and also through our Social media. We’ve found that more than 80% of these queries are basic questions that are most frequently asked.  However, quite often it can be a very frustrating experience for a New IBO or customer to have to either wait on a phone call to obtain this answer, or await the response to a query from an upline. Here’s where the Amway Connected Knowledge Centre comes to the rescue. You and your new IBOs, customers and prospects can have the answers to your queries with more immediacy by just going to the Knowledge Centre, asking the question and obtaining the answer. It simply takes the stress out of having to wait for your questions to be answered. Given that the Knowledge Centre will be updated with the latest information on an on-going basis, the answers to your questions will always be most accurate and up to date.

Amway Connected Knowledge Centre will be easily accessible….

  • On the footer of amway.com.au or amway.co.nz you’ll find the Amway Connected link
  • From the top navigation on amway.com.au or amway.co.nz you’ll find it under “Support”
  • In the Amway Central ANZ app, you’ll find it on the app footer as “Support”
  • On Amway of Australia & New Zealand Facebook Page, you’ll find it linked to the “Contact Us” button.

We encourage you and your teams to start exploring the Amway Connected Knowledge Centre, your easy self-help destination.